SIMAC Electronics GmbH
Pascalstr. 8
47506 Neukirchen-Vluyn

Tel.: 0 28 45 – 93 60 – 0
Fax: 0 28 45 – 93 60 – 79

Management: Xu Lu

Commercial register:
Amtsgericht Kleve HRB 6221

Umsatzsteuer-ID: DE 812114071
Sales tax ID: 119/5745/2231


Allgemeine Geschäftsbedingungen Doc
Allgemeine Geschäftsbedingungen PDF


The information provided on this website is regularly updated. However, no liability or guarantee can be assumed that all information is complete, correct and up-to-date at all times. This applies in particular to all links to other websites to which direct or indirect reference is made.
All information can be changed, removed or supplemented without prior notice.

Online dispute resolution:
The European Commission provides a platform for Online Dispute Resolution. The platform can be found at
For consumer disputes with us, JOY-iT Europe GmbH, the consumer dispute settlement office "Zentrum für Europäische Verbraucherschutz e.V." would be responsible.

The above-mentioned dispute settlement office has its seat here: Bahnhofsplatz  3, 77694 Kehl. The website can be found at:
However, we do not take part in the dispute settlement procedure.


Dispute settlement

The european commission provides a platform for online dispute resolution (ODR). This platform can be found at Our contact e-mail is We are neither obligated nor willing to participate on a dispute resolution method.



Our information and take-back obligations according to the Electrical and Electronic Equipment Act (ElektroG)

The symbol on electrical and electronic equipment:

This crossed-out bin means that electrical and electronic products do not belong to the household waste. You must hand over your old appliance to a registration place. Before you can hand over the old appliance, you must remove used batteries and replacement batteries which are not enclosed by the device.

Return Options:

As the end-user, you can hand over your old appliance (which has essentially the same functions as the new one bought at us) free of charge for disposal with the purchase of a new device.

Small devices, which do not have outer dimensions bigger than 25 cm can be handed in for disposal independently of the purchase of a new product in normal household quantities.

1. Possibility of return at our company location during our opening hours

SIMAC Electronics GmbH, Pascalstr. 8, D-47506 Neukirchen-Vluyn

2. Possibility of return nearby

We will send you a parcel stamp with which you can send us your old appliance free of charge. For this possibility, please contact us via e-mail at or via telephone, then please dial 02845 93 60 -23

Information about Package

Please package your old appliance safe for transport. Should you not have suitable packaging material or you do not want to use your own material, you can contact us and we will send you an appropriate package.

Please inform us if your device contains Li-Ion batteries. In such cases, an additional warning label must be affixed on the package.